There is a 14-day "no questions asked" return policy on purchases. This policy ensures that our clients have ample time to inspect their purchase and make sure they are 100% satisfied. All items must be returned unworn and undamaged. The customer is responsible for the return shipment and any damages. At its sole discretion, AMGAD may impose a re-stocking-fee up to 3.5% of the invoiced amount. The 14-day return policy may not apply to sale items, tenders, auctions, purchases through re-sellers, and specific scenarios where Customer has had ample opportunity to inspect the diamonds purchased.
AMGAD is an active member of the Natural Color Diamond Association and Diamond Dealers Club of New York. Our affiliation with these organizations holds us to the highest standards of excellence within the industry in terms of disclosure and sourcing. Our diamonds are sourced through very specific mines and organizations which are legitimate sources not involved in funding conflict and in compliance with United Nations resolutions. We provide a guarantee that these diamonds are conflict free.
IN NO EVENT SHALL AMGAD AND/OR ITS SUBSIDIARIES, SHAREHOLDERS, OFFICERS, DIRECTORS, AGENTS, SUPPLIERS, PARTNERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM DELAYS IN SHIPPING, OR ERRORS AND OMISSIONS ON BEHALF OF 3RD PARTY CERTIFICATION LABORATORIES FOR THE DIAMONDS WE SELL.
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