I’m hesitant about buying online? How do I know I’m getting a good deal? The biggest downfall to purchasing a stone online is that it is difficult to accurately portray the exact details and beauty of the stone. For this reason, Amgad provides as many facts as possible on all its merchandise. We display multi-angle, high resolution images that try to capture all of the details of the item. We also display actual certificates where applicable, and will be happy to provide any additional info on any particular stone. Online purchasing is not as uncommon as one might think. Consumers have much more buying power and are able to make quick comparisons. Amgad understands this and makes a conscious effort to provide the best quality stones at the most affordable prices, that’s why we are one of the more trusted brands in the industry. For our complete terms regarding your privacy on our website, click here. What is the difference between buying my diamond wholesale and buying from a retailer? There is one big difference; price. Each time a diamond changes hands, the price is marked up so that each seller can make a profit. By the time a stone reaches the retail level, you may be paying 2, 3 or even 10 times as much, for the same stone! The best diamond wholesalers, such as Amgad, are “direct from the mine” wholesalers. They are able to secure either rough stone or newly cut diamonds directly from the source. This means tremendous savings for the consumer. Amgad customers experience savings of up to 40% off retail I want a particular stone but you don’t appear to have anything close in inventory. How can I find what I want? Only a portion of our inventory is featured online. If there is a particular item you desire, we will find it for you. Amgad has a number of experienced purchasers that locate special request items through a large network of affiliates. Provide us with details by phone at 888.632.2583 or by filling out a contact us form. You will receive feedback within 24 hours from your personal account representative by your preferred method of communication. This person will be your guide through the entire sales process. Of course, the best way to get the most out of our services is to become an Amgad member. Members receive special values not available to the general public. To learn more about Amgad membership, click here. How is the stone guaranteed? Most wholesalers will certify the stones they sell. The Gemological Institute of America (GIA) is the most common American institution for grading diamonds. They will authenticate and provide a grading report for each stone. This way, you can be sure that your diamond is exactly what the dealer says it is. If a stone is not certified, request to have one done, most respectable retailers and wholesalers, like Amgad, will be happy to provide this service. To further protect you, Amgad offers a 15 day, money back guarantee if for some reason the piece is not what you expected. I don’t like giving my information out online. How am I protected? We treat each and every customer as a valued business partner. Each transaction is completed offline and is completely confidential. Over the years we have worked with many important members of society, from royalty to Hollywood celebrities. We treat each customer with the same level of trust that we would anyone else, so that we may build a relationship with you and ensure that you are completely satisfied. Your financial information is not required online and we do not share it with anyone. Your email and basic contact info is all that is required to begin working with you to locate the perfect diamond. If you are in the jewelry industry and wish to set up an account with Amgad, you may request an info packet when you contact us. How will my purchase be shipped? Amgad selects the most appropriate shipping method for each customer. To view our shipping methods and corresponding policies, click here. How can I pay for my item(s)? Amgad offers a variety of payment methods. We accept most major credit cards, personal checks, money orders and certified checks. The most convenient payment method for all parties is a wire transfer. For more information on payment methods, click here. What if my purchase is not what I expected, am I out of luck? Of course not. We want to be sure you are completely satisfied. We offer a 10 day return policy on all merchandise. If you are not satisfied, sent it back to us and we will refund your money and help find you something closer to what you were looking for. For more information on our return policies, click here.